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Find answers to common questions about our services
Yes, we provide professional installation services for all LG HVAC products. Our certified technicians ensure proper installation following LG guidelines and local building codes.
All LG products come with manufacturer warranty. Most air conditioners include a 10-year compressor warranty and 2-year parts warranty. Extended warranty options are available.
Yes, we offer comprehensive maintenance packages including regular servicing, cleaning, and repairs. Our maintenance plans help extend equipment life and maintain optimal performance.
Absolutely! We specialize in both residential and commercial HVAC solutions including offices, hotels, hospitals, retail stores, and shopping malls. Our team can design complete climate control systems for projects of any size.
We accept cash, bank transfers, mobile money (MTN, Airtel), and major credit cards. For large commercial projects, we also offer flexible payment plans and financing options.
For emergency service calls in Kigali, we typically respond within 2-4 hours during business hours. For scheduled maintenance, we can usually arrange appointments within 24-48 hours.
Browse our complete range of LG HVAC products or visit our showroom to see them in action.